What is the timeframe for refunds?
Our refund policy begins 30 days from purchase. After 30 days, we can’t offer you a refund.
What conditions are acceptable for a refund?
How do I request a refund?
My order did not arrive / is damaged. May I receive a replacement?
Please contact us with your order number about requesting a replacement.
Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.